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Help Centre

Frequently Asked Questions

Everything you need to knowStill stuck? Contact us

Orders & Shipping

Orders dispatch within 1–2 working days. Delivery is 2–4 days to metro cities and 4–7 days elsewhere in India. You'll get a tracking link by email/SMS once it ships.

FREE on orders over ₹999. A flat ₹49 applies below that. Full details on our Shipping Policy page.

Cash on Delivery is available in Ahmedabad only. Everywhere else, you can pay by Card or UPI at checkout.

Yes — you'll receive a tracking number once your parcel ships. If it hasn't updated in 48 hours, email boahdy@gmail.com and we'll chase it.

Returns & Refunds

For hygiene reasons we can't resell opened personal-care items, but if your order arrives damaged, faulty or incorrect, email boahdy@gmail.com within 7 days with a photo and we'll send a replacement or full refund.

Approved refunds reach your original payment method within 5–7 working days. Any loyalty points earned on that order are reversed automatically.

Products & Ingredients

We use organic fruit extracts to gently polish and brighten skin — no harsh chemicals, no fuss. Just fruit-powered body care that actually feels good to use.

Our formulas are designed to be gentle, but everyone's skin is different. We always recommend a patch test first. If irritation occurs, stop use. Take our skin-type guide to find your match.

Always. We never test on animals. 🌱

2–3 times a week is the sweet spot. Massage onto damp skin, focus on rough areas, rinse, and follow with body lotion.

The Glow Club & Account

Earn 1 point for every ₹100 spent. Points activate once your order is completed and can be redeemed for free products. Join The Glow Club →

Yes! 🎂 Add your birthday to your profile and you'll unlock a free gift during your birthday month.

We'd love that — apply through our Glow Ambassador program. Create content, climb the ladder, and earn rewards.

Didn't find your answer?

Email boahdy@gmail.com or head to our Contact page — we usually reply within a day.